The work needs an owner.
It doesn't have to be you.
Savvy provides ongoing support for defined programs, workflows and operational responsibilities that need consistent ownership — without adding another full-time employee.
Ongoing support with clear ownership.
Managed Support is designed for recurring work that benefits from consistent ownership and follow-through. Together, we'll define the responsibilities Savvy owns, how the work should run and where your team stays involved. Then Savvy provides the coordination and follow-through to keep it moving consistently.
The kinds of ongoing work Savvy can take on.
Communications, scheduling, materials, tracking, follow-up and the operational pieces surrounding client or participant work.
Defined processes that need to happen consistently, with clear steps, responsibilities and follow-through.
The recurring execution behind established plans, recommendations or initiatives.
Keeping defined priorities moving after decisions are made — coordinating next steps, owners, deadlines and completion.
Support built around what you need.
Every Managed Support engagement is shaped around the responsibilities you want Savvy to own. We'll agree on the scope, expected volume and working rhythm upfront so the support fits your business and everyone knows what to expect.
What changes when someone owns it.
Recurring responsibilities have a clear owner and consistent follow-through.
Important workflows become organized and documented instead of living in someone's head.
Communication, coordination and next steps keep moving.
Less time chasing details, more time for work that actually requires you.
How it works
Tell us what needs consistent ownership.
Send a few details about the defined work or recurring responsibilities that need an owner. No scheduling required to start.
We define what Savvy should own.
Heather reviews what's happening, clarifies responsibilities and makes sure Managed Support is the right fit.
We establish the working rhythm.
Together we agree on the scope, expected volume and how the work will be managed so both teams know what to expect.
Savvy keeps it moving.
Once the engagement is underway, Savvy provides the coordination and follow-through to keep things moving consistently.
Reaching out doesn't commit you to anything. It's simply a way to start the conversation.
Ongoing engagements typically begin around $1,000/month.
Managed Support is customized around the responsibilities Savvy will own, expected volume and level of support needed. We'll define the scope and monthly investment together before support begins.
What clients say about working with Savvy.
Heather came on board and immediately made a noticeable impact. Within a short time, she helped streamline several of our workflows and seamlessly integrated AI tools to bring added efficiency to the business operations. Beyond that, she's jumped into a variety of areas—from preparing meeting materials to managing scheduling—always with professionalism, responsiveness, and an eye for detail. Heather brings structure, clarity, and efficiency to the business. I couldn't be more grateful to have her on our team.
Heather brings a rare combination of dependability, initiative, and versatility. She has worked with me on so many different projects (and consistently on several companies), and I've been able to count on her every single time. What I especially appreciate is how she not only takes great direction but also knows when to step in and take the lead to keep things moving. Whether it's taking the lead on initiatives, setting appointments, handling billing, or keeping committees on track, Heather always delivers—and I can say without hesitation that she's someone I trust completely and want as a part of my work team.
Heather has been an incredible support to me over the years. She has a rare ability to combine deep expertise with genuine care, and she always goes above and beyond to make sure her clients feel supported. Working with her has been seamless, reassuring, and effective—I've consistently felt like I was in the best possible hands. I can't recommend her highly enough.
Experienced support, backed by a team.
Heather Frappier founded Savvy Solutions in 2015. Her background includes corporate HR and administrative roles, and she's spent more than a decade supporting executives, consultants and growing businesses with the coordination, systems and follow-through that keep work moving.
Savvy now operates as a team, so clients receive reliable ongoing support without depending on the capacity of one person.
Tell Heather what needs consistent ownership.
Send a few details about the defined work or recurring responsibilities that need an owner. Heather will take a look and get back to you personally.